PROPHIX Customer Management Center
The PROPHIX Customer Management Centre is dedicated to ongoing customer care. The centre is designed to be our customer's single point of contact moving forward. Technical support, billing inquiry, sales request — all communication is funnelled through this centre.
The Customer Support team is dedicated to ensuring your ongoing success with PROPHIX. Our team is made up of trained financial analysts, technical IT people, and experts in the realm of PROPHIX. The team is equipped to help you resolve anything from simple user enquiries to complicated technical issues.
PROPHIX is committed to the success of our customers; as such the support team has invested in ongoing improvements to upgrading skills, processes, tools and infrastructure to help serve our customers better.
Our best in class online support tool allows you to search our extensive knowledge base, query tickets in real-time and communicate directly with our solution experts.